Privacy Policy

Your Privacy Matters

At Daily Relief Care, we are committed to protecting your privacy and safeguarding your personal information. We understand the importance of maintaining the confidentiality of your data and take appropriate measures to ensure it is collected, stored, and processed securely.

This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or place an order with us.

Information We Collect

To provide our services, we may collect certain personal information, including:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history

We collect only the information necessary to process your orders, provide customer support, improve our services, and deliver a safe, secure, and reliable shopping experience.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Provide customer support
  • Respond to enquiries
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Protect against fraud and unauthorised transactions
  • Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, help us understand how visitors use our website, improve website performance, and maintain website security.

You can manage or turn off cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Payment Security

We take payment security seriously. Payments are processed using secure payment systems designed to protect your financial information. Daily Relief Care does not store complete payment card details on our servers.

How We Protect Your Information

We use appropriate technical and organisational security measures to help protect your personal information from unauthorised access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continuously work to maintain high standards of data protection and website security.

Sharing Your Information

We may share limited personal information with trusted third-party service providers where necessary to operate our business, including:

We share only the information necessary for these providers to perform their services on our behalf and require them to protect your information appropriately and use it only for the purposes necessary to provide their services.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally applicable
  • Object to certain types of data processing
  • Request restrictions on the use of your information
  • Withdraw consent where processing is based on consent

To exercise your privacy rights, please contact our customer support team.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or website functionality. Any updates will be published on this page, and the revised policy will take effect upon publication.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact the Daily Relief Care customer support team. We’ll be happy to assist you.

Thank you for trusting Daily Relief Care. We remain committed to protecting your privacy and providing customers across Europe with a safe, secure, and reliable online pharmacy experience.